FAQs



We’ve got cones of wisdom for your burning questions about Ullas Ice Cream!


We ensure your ice cream stays frozen during delivery through careful packing with insulation. Your ice cream will arrive ready to enjoy, especially through our catering services!
We apologize for any inconvenience. If you're unhappy with the service, please contact our customer support team, and we'll make sure to resolve the issue quickly.
We offer a wide variety of flavors, from classic vanilla and chocolate to unique, seasonal flavors. We also offer vegan and dairy-free options! Visit our menu to explore the full list of offerings.
Yes, we offer a selection of gluten-free ice cream options. You can inquire about these options when placing a catering order or checking our menu.
We offer catering services for events, ensuring that everyone can enjoy delicious ice cream at parties, weddings, corporate events, and more! Contact us to book your event and let us handle the sweet treats!
Yes, the minimum order amount for catering services is ₹5,000 to help ensure smooth and efficient service during your event.
At the moment, we do not offer customization options for ice cream toppings or flavors through catering. However, we’re working to introduce more options in the future!
Yes, we regularly offer discounts and promotions. Keep an eye on our website and social media for the latest updates and special offers!
Yes! We offer a variety of vegan and dairy-free ice cream options. Availability may vary, so check with us for more details when planning your catering order.
Once the catering order is confirmed and processed, modifications or cancellations may be limited. Please contact us as soon as possible, and we'll do our best to accommodate your needs based on the status of the order.
We recommend placing your catering order at least 2-3 days in advance to ensure availability and smooth processing. For larger events, please reach out even earlier!